Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Breathtaking Views
Excellent Service
None
None
8.4/10
Great
Rooms
8.8
Location
9.0
Service
9.0
Dining
7.8
Guest reviews
8.4/10
based on 6 reviews
9.3
9.3/10 based on 1963 reviews
Fred
United Kingdom,
May
2024
8.4/10
The hotel offers breathtaking mountain views from the rooms, and the staff provides excellent service. However, the dining options are limited, and the price may not fully match the value received.
Rooms
9.0
I stayed in a room with a double bed and a wonderful view of the snow-capped mountains. The mountain view was truly breathtaking.
Service
9.0
The service was impeccable, from room service to housekeeping. The staff was attentive and friendly.
Location
9.0
The hotel is conveniently located in the center of Zakopane, close to the main attractions and the bus station.
Dining
7.0
The dining experience was satisfactory, but the options, especially for homemade pizza, were limited.
Facilities
8.0
Joe
United States,
February
2024
8.6/10
The hotel offers a breathtaking view of the snow-capped mountains from rooms with a large balcony. The mountain views are truly magnificent, but there are some minor drawbacks to consider.
Rooms
9.0
I was mesmerized by the wonderful view of the snow-capped mountains from my room. Having a large balcony made the experience even more enjoyable.
Service
9.0
The service provided, including room service and housekeeping, was exceptional. The staff was attentive and accommodating.
Location
8.0
The hotel is situated in the center of Zakopane, making it convenient to explore the town. It's away from the crowded pedestrian streets downtown, offering a peaceful retreat.
Dining
8.0
The dining experience exceeded my expectations with delicious waffles included in the meal options.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable stay.
Billy
United Kingdom,
February
2024
8.2/10
The hotel offers a wonderful view of the snow-capped mountains and features comfortable rooms with double beds. The service was excellent, including room service and housekeeping. The location is really close to the center of Zakopane, making it convenient for exploring the nearby landmarks. The dining experience, with included homemade tofu dishes, was delightful. Despite not being close to ski slopes, the facilities provided a pleasant stay.
Rooms
8.0
The rooms had a wonderful view of the snow-capped mountains and were equipped with comfortable double beds.
Service
9.0
The service was excellent, including efficient room service and meticulous housekeeping.
Location
9.0
The hotel is really close to the center of Zakopane, making it convenient for exploring the nearby landmarks.
Dining
8.0
The dining experience was delightful with included homemade tofu dishes.
Facilities
7.0
The hotel facilities provided a comfortable stay despite not being close to ski slopes.
Donald
United States,
November
2023
9.4/10
I was absolutely captivated by the breathtaking mountain views from my room at this hotel. The snow-capped mountains looked amazing, especially from the balcony. The service was top-notch, offering excellent room service and meticulous housekeeping. The location was perfect, right in the center of Zakopane and near all the main bus stations. The dining experience was delightful, with included home-made pies and jams. The facilities were fantastic, offering all the necessary amenities and more. A truly remarkable stay overall.
Rooms
10.0
The rooms provided a wonderful view of the snow-capped mountains, and the balcony added an extra charm to the experience.
Service
9.0
The service was impeccable, with attentive staff members making sure my stay was comfortable and enjoyable.
Location
9.0
The hotel is centrally located in Zakopane, making it convenient to access all the nearby landmarks and activities.
Dining
9.0
The dining experience was a highlight, with delicious home-made pies and jams that added a special touch to every meal.
Facilities
10.0
The facilities provided everything I needed and more, ensuring a luxurious and convenient stay.
Breathtaking Views
None
Emma
United Kingdom,
September
2023
8.2/10
The hotel is ideally located in the center of Zakopane, making it convenient for exploring the city and engaging in outdoor activities. The rooms are spacious and come with a balcony and a double bed, perfect for families with kids. However, the dining options are limited, and there are no snacks available.
Rooms
8.0
The room we stayed in was spacious, with a lovely view, and filled with toys for the kids. The balcony was a great addition, and the double bed was comfortable.
Service
9.0
The service here was excellent, with attentive room service and efficient housekeeping.
Location
10.0
The hotel's location is fantastic, right in the heart of Zakopane, close to key landmarks and the bus station for easy access to all the city has to offer.
Dining
7.0
While the dining experience was good overall, it would have been better with more varied options and included snacks for a quick bite.
Facilities
7.0
The hotel offers basic facilities, but there are no snacks provided, which could be a convenience for guests.